EduConvoy
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Privacy Policy

EduConvoy International Ltd is committed to protecting your privacy and processing your personal data responsibly. This policy explains how we collect, use, and safeguard your information in compliance with UK GDPR and the Data Protection Act 2018.

Last updated: May 2025

verified_userUK GDPR Compliant·businessICO Registered·blockWe Never Sell Your Data

01Who We Are

EduConvoy International Ltd is a company registered in England and Wales (Company No. 16470979), with our registered office at Second Floor, Unit 4, Shonki Business Centre, Thames Street, Leicester, LE1 3WN. We are the data controller for the personal information you provide to us. For all data-related enquiries, contact us at privacy@educonvoyint.com.

02Data We Collect

We collect only the information necessary to provide our consultancy services: • Contact information: name, email address, phone number, country of residence • Academic background: qualifications, transcripts, language test scores • Financial information: only where required for university or visa applications • Communication records: emails, WhatsApp messages, consultation notes • Website usage data: IP address, browser type, pages visited (via cookies) We do not collect sensitive personal data (health, ethnicity, religion) unless directly relevant to a visa or application requirement and with your explicit consent.

03How We Use Your Data

Your information is used to: • Respond to enquiries and provide consultancy services • Process university and visa applications on your behalf • Send relevant updates on scholarships, intakes, and visa news (where you have subscribed) • Comply with legal and regulatory obligations • Improve our website and service quality We rely on the following lawful bases under UK GDPR: contractual necessity, legitimate interests, and consent (for marketing communications).

04Who We Share Your Data With

We may share your data with: • Partner universities and colleges: to process your application • UK Visas and Immigration (UKVI) and equivalent immigration authorities • Third-party service providers (e.g. email platforms, CRM tools) under data processing agreements • Professional advisers where legally required We do not sell your personal data to any third party.

05International Transfers

Our operations span the UK and Pakistan. Where your data is transferred outside the UK, we ensure adequate safeguards are in place in accordance with UK GDPR, including standard contractual clauses where required.

06Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Application and visa records are typically held for 6 years after the conclusion of your engagement with us. You may request earlier deletion where this does not conflict with a legal obligation.

07Your Rights Under UK GDPR

You have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request erasure of your data ("right to be forgotten") • Restrict or object to how we process your data • Receive your data in a portable format • Withdraw consent at any time (where processing is consent-based) • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk To exercise any of these rights, email privacy@educonvoyint.com.

08Cookies

Our website uses essential cookies to function correctly and, where you have consented, analytics cookies to understand how visitors use the site. You may disable non-essential cookies in your browser settings at any time.

09Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the bottom of this page. Continued use of our website after an update constitutes acceptance of the revised policy.

Questions about your data?

Contact our Data Protection team directly.

mailprivacy@educonvoyint.com
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